Université de Gafsa

Etude juridique

It outlines key decisions regarding its headquarters location in Jendouba, leveraging fiscal incentives, and its financial structure with a mix of capital investment and bank loans. The legal format chosen is a SARL to simplify the setup process.

cours de GÉNIE LOGICIEL

Face Des cette objectifs complexit , ambitieux. on veut : Livrer co ts et des les d lais logiciels de bonne qualit en respectant les Pr parer et faciliter la maintenance et les extensions du syst me Simplifier projet, programmeur, d analyste, le travail du testeur de du l quipe et concepteur, du mainteneur) de d veloppement d architecte, (chef du de Travailler isolation tout sur en des garantissant parties individuelles leur int gration du syst me en La vie d un logiciel ne se limite pas la programmation !

Architecture n-tiers

Conception et mise en place d’un CRM dédié au centre d’appel à l’aide de Symfony4

It identifies issues in existing solutions, outlines functional and non-functional requirements, and proposes a modular architecture comprising presentation, business logic, and data layers. The developed system features user authentication, campaign management, and comprehensive administrative functionality, validated through test scenarios.

Développement d’un CRM Vicidial dédiée aux centres d’appels sous Symfony 4

It begins with a study of existing applications, analyzing issues such as inefficiency, poor security, and lack of ergonomic functionality. The author proposes a solution with features like MVC architecture, enhanced statistics dashboards, and role-based functionalities.

Lean Management: Value Stream Mapping (VSM) Exercise

Metrics such as production capacity (pieces per hour), lead times, and client demand are analyzed across various posts in workstations. Calculations like Process Lead Time (PLT) and Process Cycle Efficiency (PCE) are central to achieving operational efficiency.